If you are new to scanning and submitting your purchase invoice documents to Digital Mailroom, please check that your settings are correct before you submit your files.
The correct scan settings are as follows:
- TIFF format
- Black and white only NOT greyscale
These settings enable us to process your invoices quickly and most importantly accurately. Unless scanned invoices are submitted in this format requested above Digital Mailroom cannot guarantee the quality or accuracy of data extracted.
If you scan a test file you can check that you have chosen the correct settings by looking at the file properties. Select the file, then right click on it to show the file menu.
Select Properties, and the Details tab. Scroll down to the Image details and they should look like this.